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Fantasy Baseball Leagues and Fantasy baseball News
 

We know that many fantasy players have their own questions pertaining to their specific league or situation, and while we can't address all of those on our FAQ, or even within the forums, perhaps our enhanced customer service team with phone support and priority email service can help. So, you have our ears - now and throughout the upcoming seasons.

Our new new customer service format has been improved to provide faster and more reliable game related customer service.  

For the best response to game, league and team questions or problems:

LOGIN to your game and use the "Game Customer Service" link on the left side bar. This will ensure you get the most timely and accurate response to your email.

For the best response to a lost password:

Click here to enter your username and email to have a new password sent to you via email.

For all other questions:

Please review the SandboxPlus FAQ page before contacting us. This section should address many of your questions and issues. If you do not find the answer to your question in this section, please contact us in the one of the following ways:

General and billing email: Email Customer Service
Phone: 1-800-267-1780

PLEASE NOTE: In order to efficiently respond to your customer service request, we will require that you give us as much information as possible in the customer service request form. In addition, please make sure you include all previous correspondences in your email."

Express Answers
I forgot my password?
  Click here to enter your username and email to have a new password sent to you via email.
How do I find Leagues to join?
  Click here to visit our forums where an active community of members are forming leagues.
How do I get the best response to my league and team problems?
  For any team, league or game related questions, please login to your game and use the "Game Customer Service" link on the left side bar of the game.
How can I change my information, such as my email or credit card?
  Click Here to update your account information through our secure "Update Profile" page.
How can I cancel?
Click Here to visit the cancel page
 When/how am I be billed?
  For monthly plans, you will be billed on your anniversary date (i.e. each month on the same day of the month you originally registered) in the same manner in which you signed up (i.e. credit card or PayPal account).

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